How Our Junk Removal Process Works

The complete process typically takes 30-60 minutes from arrival to completion. This includes assessment, removal, loading, and cleanup. Larger or more complex jobs may take up to 90 minutes.

Yes, we require someone 18+ to be present to authorize the service, provide access, and sign completion documents. However, you don't need to help with the physical removal — our team handles everything.

We remove most household and commercial items including furniture, mattresses, appliances, electronics, yard debris, and general junk. Hazardous materials such as paint, chemicals, and asbestos require special handling and may not be accepted.

We assess items based on condition, cleanliness, and structural integrity. Items without stains, odors, or significant damage are typically suitable for donation. We work with local charities that have specific acceptance criteria.

We have a 99% on-time rate, but if weather or emergencies prevent service, we'll contact you immediately to reschedule at no extra charge. We also offer priority rebooking for any inconvenience.

Yes! Same-day service is available in most areas when you book before 2 PM. Emergency same-day service is available 24/7 for urgent situations with a small additional fee.

We accept cash, all major credit cards, debit cards, and digital payments (Apple Pay, Google Pay). Payment is due upon service completion, and we provide detailed receipts.

Absolutely! Junk Removals 365 is fully licensed and insured. We carry comprehensive liability insurance to protect your property during every removal job.